Responsive SaaS - Talana

Project Overview

Talana is a leading HR SaaS in Chile, used for payroll, attendance, and employee management. We identified a notable share of administrators using the web app on mobile, despite being designed for desktop workflows.

• Role: Lead UX Designer
• Team: UI Designers, Frontend Engineers, Technical Leads
• Impact: ~3,000 monthly administrator users affected
• Tools: Figma, Interviews, Analytics

Problem Statement

We discovered that 13% of administrator users accessed Talana on their phones during “transition times” (commute, lunch, field visits). Critical modules were hard to use on mobile:

• Salary calculator (end-of-month spike).
• Attendance module (checked daily).
• Employee search (quick lookups).

Research & Persona

• Interviews: validated on-the-go needs and time constraints.
• Persona — Remuneration Administrator: works largely in the field; needs to calculate salaries, manage vacations, and check attendance quickly from a phone.

Design Process

• Prioritized the most-used modules for responsive redesign.
• Updated UI components for readability, touch targets, and accessibility.
• Collaborated closely with engineering to ensure performance and feasibility.

Final Solution

• Responsive layouts with simplified navigation and clear primary actions.
• Streamlined salary calculator, attendance views, and employee search for small screens.
• Consistent, accessible patterns across mobile and desktop.

Impact & Results

• Very positive feedback from administrators using Talana on the go.
• Increase in mobile usage post-redesign, positioning Talana as a true companion tool.
• Competitive differentiator among HR SaaS offerings.

Reflections & Next Steps

• Extend responsiveness to additional HR modules informed by usage data.
• Instrument event tracking for ongoing optimization.